Warranty Information

At STS Auto Design Tools, we take pride in the quality and craftsmanship of our products. To ensure your satisfaction, we offer a standard replacement warranty on the plastic components of our units. If you experience any issues, we are here to help.

Warranty Coverage

✅ Replacement Warranty: Our warranty covers any defects or issues with the plastic components of our products. We will provide a replacement unit at no additional cost for any warranted item within the continental USA.

🌍 International Warranty Claims: For international customers, we kindly ask that you cover the shipping fee due to the costs associated with international shipping.

🎥 Installation Support: To make installation easier, we offer step-by-step video guides demonstrating how to install our products. These videos ensure a smooth setup and help you get the most out of your purchase.

If you have any questions or need assistance with a warranty claim, please contact us.

How to File a Warranty Claim

If you need to file a warranty claim, please follow these steps:

  1. Contact Us: Reach out to our support team at stsautodesigntools@gmail.com with your order details.

  2. Provide Photos: Include pictures of the defective part so we can assess the issue.

  3. Submit Your Order Information: Include your full mailing address and order number to ensure a quick and accurate replacement process.

  4. Receive Your Replacement: Once approved, we will ship your replacement unit within the USA at no additional cost. International customers will be provided with shipping fee details before shipment.

For further assistance, feel free to contact us at stsautodesigntools@gmail.com.

We appreciate your trust in STS Auto Design Tools and are dedicated to ensuring you have the best experience with our products.